An anonymous reader shares a report: iPerf is a fairly popular cross-platform tool that is used by many to measure network performance and diagnose any potential issues in this area. The open-source utility is maintained by an organization called Energy Sciences Network (ESnet) and officially supports Linux, Unix, and Windows. However, Microsoft has now published a detailed blog post explaining why you should not use the latest version, iPerf3, on Windows installations.

Microsoft has highlighted three key reasons to discourage the use of iPerf3 on Windows. The first is that ESnet does not support this version on Windows, and recommends iPerf2 instead. On its website, ESnet has emphasized that CentOS 7 Linux, FreeBSD 11, and macOS 10.12 are the only supported platforms. Another very important reason not to use iPerf3 on Windows is that it does not make native OS calls. Instead, it leverages Cygwin as an emulation layer, which obviously comes with a performance penalty. This alone means that iPerf3 on Windows isn't really an ideal candidate for benchmarking your network. While Microsoft has praised the maintainers who are trying to get iPerf3 to run on Windows via emulation, another flaw with this approach is that some advanced networking options simply aren't available on Windows or may behave in unexpected ways.

Microsoft is getting ready to annoy its faithful Windows 10 user base with yet another prompt. From a report: This time, Microsoft wants Windows 10 users to switch from using a local account to their online Microsoft account. As first noticed by the outlet Windows Latest, the most recent Windows 10 update Release Preview includes some information about new notifications added to the operating system intended to make users switch from their local account to their Microsoft account. "New! This update starts the [roll out] of account-related notifications for Microsoft accounts in Settings > Home," reads the update, originally from the official Windows blog, which then lays out its case for using a Microsoft account.

Michael Larabel reports via Phoronix: With the Framework 16 laptop one of the performance pieces I've been meaning to carry out has been seeing out Linux performs against Microsoft Windows 11 for this AMD Ryzen 7 7840HS powered modular/upgradeable laptop. Recently getting around to it in my benchmarking queue, I also compared the performance of Ubuntu 23.10 to the near final Ubuntu 24.04 LTS on this laptop up against a fully-updated Microsoft Windows 11 installation. The Framework 16 review unit as a reminder was configured with the 8-core / 16-thread AMD Ryzen 7 7840HS Zen 4 SoC with Radeon RX 7700S graphics, a 512GB SN810 NVMe SSD, MediaTek MT7922 WiFi, and a 2560 x 1600 display.

In the few months of testing out the Framework 16 predominantly under Linux it's been working out very well. With also having a Windows 11 partition as shipped by Framework, after updating that install it made for an interesting comparison against the Ubuntu 23.10 and Ubuntu 24.04 performance. The same Framework 16 AMD laptop was used throughout all of the testing for looking at the out-of-the-box performance across Microsoft Windows 11, Ubuntu 23.10, and the near-final state of Ubuntu 24.04. [...]

Out of 101 benchmarks carried out on all three operating systems with the Framework 16 laptop, Ubuntu 24.04 was the fastest in 67% of those tests, the prior Ubuntu 23.10 led in 22% (typically with slim margins to 24.04), and then Microsoft Windows 11 was the front-runner just 10% of the time... If taking the geomean of all 101 benchmark results, Ubuntu 23.10 was 16% faster than Microsoft Windows 11 while Ubuntu 24.04 enhanced the Ubuntu Linux performance by 3% to yield a 20% advantage over Windows 11 on this AMD Ryzen 7 7840HS laptop. Ubuntu 24.04 is looking very good in the performance department and will see its stable release next week.

Apple is doubling down on 8GB of RAM for many of its entry-level Macs, claiming that it's "suitable for many tasks," including browsing, video streaming and even "light" video and image editing. As of this writing, all MacBook Air laptops, the Mac Mini, and the MacBook Pro 14 all start with a base configuration of 8GB RAM -- which can't be upgraded at a later date since the RAM is soldered onto the motherboard. "That might have been OK were it not for the fact that Apple charges a ridiculous $200 to upgrade any of those machines from 8GB to 16GB," notes PC Gamer's Jeremy Laird. Even if an 8GB Mac does some of the previously stated tasks tolerably well, Laird argues that "8GB still isn't acceptable." From the report: That's because a Mac with 8GB can easily run out of memory just browsing the web. That's particularly true with Chrome, which just so happens to be the most popular browser around. Regular Chrome users will know what a memory hog Chrome can be. Right now, I have about 15 tabs open, which is actually pretty low for me. Often, my tab count can blow well past 50 in multiple windows. Handily, Chrome shows you memory usage if you mouse-over a given tab. And three of my current tabs are chewing up over 500MB each. So, that's 1.5GB for just three Chrome tabs. Add a couple more, plus MacOS's underlying memory footprint for just being up and running and you're bang out of RAM.

Overall, I'm using 12.5GB of memory and the only application I have open is Chrome. Oh, and did I mention I'm typing this on a 16GB MacBook Air? I used to have an 8GB Apple silicon Air and to be frank it was a nightmare, constantly running out of memory just browsing the web. That's the point most observers miss. The usual narrative is that 8GB isn't good enough for serious workflows. It isn't but that completely misses the more important point. 8GB isn't even enough for browsing the web.

Framework, the company known for designing and selling upgradeable, modular laptops, has struggled with providing up-to-date software for its products. Ars Technica's Andrew Cunningham spoke with CEO Nirav Patel to discuss how the company is working on fixing these issues. Longtime Slashdot reader snikulin shares the report: Driver bundles remain un-updated for years after their initial release. BIOS updates go through long and confusing beta processes, keeping users from getting feature improvements, bug fixes, and security updates. In its community support forums, Framework employees, including founder and CEO Nirav Patel, have acknowledged these issues and promised fixes but have remained inconsistent and vague about actual timelines. [...] Patel says Framework has taken steps to improve the update problem, but he admits that the team's initial approach -- supporting existing laptops while also trying to spin up firmware for upcoming launches -- wasn't working. "We started 12th-gen [Intel Framework Laptop] development, basically the 12th-gen team was also handling looking back at 11th-gen [Intel Framework Laptop] to do firmware updates there," Patel told Ars. "And it became clear, especially as we continued to add on more platforms, that just wasn't a sustainable path to proceed on."

Part of the issue is that Framework relies on external companies to put together firmware updates. Some components are provided by Intel, AMD, and other chip companies to all PC companies that use their chips. Others are provided by Insyde, which writes UEFI firmware for Framework and others. And some are handled by Compal, the contract manufacturer that actually produces Framework's systems and has also designed and sold systems for most of the big-name PC companies. As far back as August 2023, Patel has written that the plan is to work with Compal and Insyde to hire dedicated staff to provide better firmware support for Framework laptops. However, the benefits of this arrangement have been slow to reach users. "[Compal] started recruiting on their side towards the end of last year," Patel told Ars. "And now, just at the beginning of this year, we've been able to get that whole team into place and start onboarding them. And especially after Lunar New Year, which is in early February, that team is now up and running at full speed." The goal, Patel says, is to continuously cycle through all of Framework's actively supported laptops, updating each of them one at a time before looping back around and starting the process over again. Functionality-breaking problems and security fixes will take precedence, while additional features and user requests will be lower-priority. ... snikulin adds: "As a recent Framework 13/AMD owner, I can confirm that it does not sleep properly on a default Windows 11 install. When I close the lid in the evening, the battery is dead the next morning. It's interesting to hear from Linus Sebastian (LTT) on the topic because he is a stakeholder in Framework."

Engadget warns Windows 11 users that Microsoft is "exploring the idea" of putting ads in their Start menu. Sort of... To be specific, it's looking to place advertisements for apps you can find in the Microsoft Store in the menu's recommended section....

At the moment, Microsoft will only show ads in this version if you're in the US and a Windows Insider in the Beta Channel. You won't be seeing them if you're not a beta tester or if you're using a device managed by an organization. Further, you can disable the advertisements altogether. To do so, just go to Personalization under Settings and then toggle off "Show recommendations for tips, app promotions, and more" in the Start section.

Like any other Microsoft experiment, it may never reach wider rollout, but you may want to remember the aforementioned steps, since the company does have history of incorporating ads into its desktop platforms.

From the Washington Post: The U.S. government said Thursday that Russian government hackers who recently stole Microsoft corporate emails had obtained passwords and other secret material that might allow them to breach multiple U.S. agencies.

The Cybersecurity and Infrastructure Security Agency, an arm of the Department of Homeland Security, on Tuesday issued a rare binding directive to an undisclosed number of agencies requiring them to change any log-ins that were taken and investigate what else might be at risk. The directive was made public Thursday, after recipients had begun shoring up their defenses. The "successful compromise of Microsoft corporate email accounts and the exfiltration of correspondence between agencies and Microsoft presents a grave and unacceptable risk to agencies," CISA wrote. "This Emergency Directive requires agencies to analyze the content of exfiltrated emails, reset compromised credentials, and take additional steps to ensure authentication tools for privileged Microsoft Azure accounts are secure."
"CISA officials told reporters it is so far unclear whether the hackers, associated with Russian military intelligence agency SVR, had obtained anything from the exposed agencies," according to the article. And the article adds that CISA "did not spell out the extent of any risks to national interests."

But the agency's executive assistant director for cybersecurity did tell the newspaper that "the potential for exposure of federal authentication credentials...does pose an exigent risk to the federal enterprise, hence the need for this directive and the actions therein." Microsoft's Windows operating system, Outlook email and other software are used throughout the U.S. government, giving the Redmond, Washington-based company enormous responsibility for the cybersecurity of federal employees and their work. But the longtime relationship is showing increasing signs of strain.... [T]he breach is one of a few severe intrusions at the company that have exposed many others elsewhere to potential hacking. Another of those incidents — in which Chinese government hackers cracked security in Microsoft's cloud software offerings to steal email from State Department and Commerce Department officials — triggered a major federal review that last week called on the company to overhaul its culture, which the Cyber Safety Review Board cited as allowing a "cascade of avoidable errors."

Microsoft has started showing full screen warnings about the upcoming end of support date on Windows 10 PCs. From a report: Users on Reddit have reported seeing the prompt, which began appearing after this week's Patch Tuesday updates were installed, and encourages the user to learn more about how they can transition to Windows 11. Windows 10's end of support date is currently set for October 14, 2025. After that date, Windows 10 users will no longer receive critical security and bug fix updates, leaving any Windows 10 PC connected to the internet vulnerable to any newly discovered security exploits. The full screen prompt that is now appearing on some Windows 10 PCs thanks the user for their loyalty using Windows 10, and warns that this end of life (EOL) date is approaching. It also wastes no time advertising Windows 11, encouraging the user to learn more about how they can transition to a new Windows 11 PC. Notably, there's no button to tell the prompt to never show again.

Liam Proven reports via The Register: Bad news for those who want to play with OpenVMS in non-production use. Older versions are disappearing, and the terms are getting much more restrictive. The corporation behind the continued development of OpenVMS, VMS Software, Inc. -- or VSI to its friends, if it has any left after this -- has announced the latest Updates to the Community Program. The news does not look good: you can't get the Alpha and Itanium versions any more, only a limited x86-64 edition.

OpenVMS is one of the granddaddies of big serious OSes. A direct descendant of the OSes that inspired DOS, CP/M, OS/2, and Windows, as well as the native OS of the hardware on which Unix first went 32-bit, VMS has been around for nearly half a century. For decades, its various owners have offered various flavors of "hobbyist program" under which you could get licenses to install and run it for free, as long as it wasn't in production use. Since Compaq acquired DEC, then HP acquired Compaq, its prospects looked checkered. HP officially killed it off in 2013, then in 2014 granted it a reprieve and sold it off instead. New owner VSI ported it to x86-64, releasing that new version 9.2 in 2022. Around this time last year, we covered VSI adding AMD support and opening a hobbyist program of its own. It seems from the latest announcement that it has been disappointed by the reception: "Despite our initial aspirations for robust community engagement, the reality has fallen short of our expectations. The level of participation in activities such as contributing open source software, creating wiki articles, and providing assistance on forums has not matched the scale of the program. As a result, we find ourselves at a crossroads, compelled to reassess and recalibrate our approach."

Although HPE stopped offering hobbyist licenses for the original VAX versions of OpenVMS in 2020, VSI continued to maintain OpenVMS 8 (in other words, the Alpha and Itanium editions) while it worked on version 9 for x86-64. VSI even offered a Student Edition, which included a freeware Alpha emulator and a copy of OpenVMS 8.4 to run inside it. Those licenses run out in 2025, and they won't be renewed. If you have vintage DEC Alpha or HP Integrity boxes with Itanic chips, you won't be able to get a legal licensed copy of OpenVMS for them, or renew the license of any existing installations -- unless you pay, of course. There will still be a Community license edition, but from now on it's x86-64 only. Although OpenVMS 9 mainly targets hypervisors anyway, it does support bare-metal operations on a single model of HPE server, the ProLiant DL380 Gen10. If you have one of them to play with -- well, tough. Now Community users only get a VM image, supplied as a VMWare .vmdk file. It contains a ready-to-go "OpenVMS system disk with OpenVMS, compilers and development tools installed." Its license runs for a year, after which you will get a fresh copy. This means you won't be able to configure your own system and keep it alive -- you'll have to recreate it, from scratch, annually. The only alternative for those with older systems is to apply to be an OpenVMS Ambassador.

An anonymous reader shares a report: Microsoft is getting ready to fully unveil its vision for "AI PCs" next month at an event in Seattle. Sources familiar with Microsoft's plans tell The Verge that Microsoft is confident that a round of new Arm-powered Windows laptops will beat Apple's M3-powered MacBook Air both in CPU performance and AI-accelerated tasks. After years of failed promises from Qualcomm, Microsoft believes the upcoming Snapdragon X Elite processors will finally offer the performance it has been looking for to push Windows on Arm much more aggressively. Microsoft is now betting big on Qualcomm's upcoming Snapdragon X Elite processors, which will ship in a variety of Windows laptops this year and Microsoft's latest consumer-focused Surface hardware.

Microsoft is so confident in these new Qualcomm chips that it's planning a number of demos that will show how these processors will be faster than an M3 MacBook Air for CPU tasks, AI acceleration, and even app emulation. Microsoft claims, in internal documents seen by The Verge, that these new Windows AI PCs will have "faster app emulation than Rosetta 2" -- the application compatibility layer that Apple uses on its Apple Silicon Macs to translate apps compiled for 64-bit Intel processors to Apple's own processors.

App emulation has been a big problem for Windows on Arm over the past decade, but Microsoft did deliver x64 app emulation for Windows 11 more than two years ago. This helps ensure apps can run on Windows on Arm devices when there isn't a native ARM64 version. Native Arm apps are key for improved performance on upcoming Windows on Arm laptops, and Google has just recently released its own ARM64 version of Chrome ready for these upcoming devices.

Microsoft is moving "full speed ahead" on its next generation console, an internal email from Xbox president Sarah Bond has revealed. From a report: The email, obtained by Windows Central and verified to be genuine by Microsoft, also announced the formation of a game preservation team at Xbox. "We are moving full speed ahead on our next generation hardware, focused on delivering the biggest technological leap ever in a generation," Bond said, reiterating comments made in February when the console's existence was officially announced. No further information was shared regarding the hardware itself, nor when fans might be able to buy it, but documents leaked in 2023 suggested Microsoft plans to release the next Xbox in 2028. Regardless, with Microsoft seemingly making its development a priority, it will likely be available sooner rather than later.

Alongside it looking to the future, Xbox also appears committed to the past and present. "We have formed a new team dedicated to game preservation, important to all of us at Xbox and the industry itself," Bond said in the email. "We are building on our strong history of delivering backwards compatibility to our players, and we remain committed to bringing forward the amazing library of Xbox games for future generations of players to enjoy."

Windows Report speculates on what Microsoft may be working on next based on a recently-published patent for "performant sound recognition AI technologies" (dated April 2, 2024): Microsoft's new technology can recognize different types of sounds, from doorbells to babies crying, or dogs barking, but not limited to them. It can also recognize sounds of coughing or breathing difficulties, or unusual noises, such as glass breaking. Most intriguing, it can recognize and monitor environmental sounds, and they can be further processed to let users know if a natural disaster is about to happen...

The neural network generates scores and probabilities for each type of sound event in each segment. This is like guessing what type of sound each segment is and how sure it is about the guess. After that, the system does some post-processing to smooth out the scores and probabilities and generate confidence values for each type of sound for different window sizes.

Ultimately, this technology can be used in various applications. In a smart home device, it can detect when someone breaks into the house, by recognizing the sound of glass shattering, or if a newborn is hungry, or distressed, by recognizing the sounds of baby crying. It can also be used in healthcare, to accurately detect lung or heart diseases, by recognizing heartbeat sounds, coughing, or breathing difficulties. But one of its most important applications would be to prevent casual users of upcoming natural disasters by recognizing and detecting sounds associated with them.
Thanks to Slashdot reader John Nautu for sharing the article.

The Document Foundation: Following a successful pilot project, the northern German federal state of Schleswig-Holstein has decided to move from Microsoft Windows and Microsoft Office to Linux and LibreOffice (and other free and open source software) on the 30,000 PCs used in the local government. As reported on the homepage of the Minister-President: "Independent, sustainable, secure: Schleswig-Holstein will be a digital pioneer region and the first German state to introduce a digitally sovereign IT workplace in its state administration. With a cabinet decision to introduce the open-source software LibreOffice as the standard office solution across the board, the government has given the go-ahead for the first step towards complete digital sovereignty in the state, with further steps to follow."

How do you get an AI to answer a question it's not supposed to? There are many such "jailbreak" techniques, and Anthropic researchers just found a new one, in which a large language model (LLM) can be convinced to tell you how to build a bomb if you prime it with a few dozen less-harmful questions first. From a report: They call the approach "many-shot jailbreaking" and have both written a paper about it [PDF] and also informed their peers in the AI community about it so it can be mitigated. The vulnerability is a new one, resulting from the increased "context window" of the latest generation of LLMs. This is the amount of data they can hold in what you might call short-term memory, once only a few sentences but now thousands of words and even entire books.

What Anthropic's researchers found was that these models with large context windows tend to perform better on many tasks if there are lots of examples of that task within the prompt. So if there are lots of trivia questions in the prompt (or priming document, like a big list of trivia that the model has in context), the answers actually get better over time. So a fact that it might have gotten wrong if it was the first question, it may get right if it's the hundredth question.

Microsoft announced an extended support program for Windows 10 last year that would allow users to pay for continued security updates beyond the October 2025 end of support date. Today, the company has unveiled the pricing structure for that program, which starts at $61 per device, and doubles every year for three years. Windows Central: Security updates on Windows are important, as they keep you protected from any vulnerabilities that are discovered in the OS. Microsoft releases a security update for Windows 10 once a month, but that will stop when October 2025 rolls around. Users still on Windows 10 after that date will officially be out of support, unless you pay.

The extended support program for Windows 10 will let users pay for three years of additional security updates. This is handy for businesses and enterprise customers who aren't yet ready to upgrade their fleet of employee laptops and computers to Windows 11. For the first time, Microsoft is also allowing individual users at home to join the extended support program, which will let anyone running Windows 10 pay for extended updates beyond October 2025 for three years. The price is $61 per device, but that price doubles every year for three years. That means the second year will cost you $122 per device, and the third year will cost $244 per device.

An anonymous reader shares a report: Google offers a VPN via its "Google One" monthly subscription plan, and while it debuted on phones, a desktop app has been available for Windows and Mac OS for over a year now. Since a lot of people pay for Google One for the cloud storage increase for their Google accounts, you might be tempted to try the VPN on a desktop, but Windows users testing out the app haven't seemed too happy lately. An open bug report on Google's GitHub for the project says the Windows app "breaks" the Windows DNS, and this has been ongoing since at least November.

A VPN would naturally route all your traffic through a secure tunnel, but you've still got to do DNS lookups somewhere. A lot of VPN services also come with a DNS service, and Google is no different. The problem is that Google's VPN app changes the Windows DNS settings of all network adapters to always use Google's DNS, whether the VPN is on or off. Even if you change them, Google's program will change them back. Most VPN apps don't work this way, and even Google's Mac VPN program doesn't work this way. The users in the thread (and the ones emailing us) expect the app, at minimum, to use the original Windows settings when the VPN is off. Since running a VPN is often about privacy and security, users want to be able to change the DNS away from Google even when the VPN is running.

"After taking a look at Floorp Browser, I was left wondering whether there was a Chromium-based web browser that was as good, or even better than Chrome," writes a "First Look" reviewer at It's Foss News.

"That is when I came across Thorium, a web-browser that claims to be the 'the fastest browser on Earth'." [Thorium] is backed by a myriad of tweaks that include, compiler optimizations for SSE4.2, AVS, AES, various mods to CFLAGS, LDFLAGS, thinLTO flags, and more. The developer shares performance stats using popular benchmarking tools... I tested it using Speedometer 3.0 benchmark on Fedora 39 and compared it to Brave, and the scores were:

Thorium: 19.2; Brave: 19.5

So, it may not be the "fastest" always, probably one of the fastest, that comes close to Brave or sometimes even beats it (depends on the version you tested it and your system).

Alexander Frick, the lead developer, also insists on providing support for older operating systems such as Windows 7 so that its user base can use a capable modern browser without much fuss... As Thorium is a cross-platform web browser, you can find packages for a wide range of platforms such as Linux, Raspberry Pi, Windows, Android, macOS, and more.
Thorium can sync to your Google account to import your bookmarks, extensions, and themes, according to the article.

"Overall, I can confidently say that it is a web browser I could daily drive, if I were to ditch Chrome completely. It gels in quite well with the Google ecosystem and has a familiar user interface that doesn't get in the way."

"Google is testing the ability to automatically archive and delete inactive tabs in Chrome on Android," writes Windows Report: The experimental feature, called Tab Declutter, aims to simplify tab management by automating the process... After a set period of inactivity, Chrome will automatically archive inactive tabs. You will no longer see the archived tabs but you will be able to retrieve them if needed.

As for deleting the tabs, you can set Chrome to remove them after a longer period of inactivity. This feature will free up memory and improve the browser's performance. Obviously, you will have control over the archival threshold and the period of time after which the browser takes action... obviously, you will have control over the archival threshold and the period of time after which the browser takes action

The U.S. House has set a strict ban on congressional staffers' use of Microsoft Copilot, the company's AI-based chatbot, Axios reported Friday. From the report: The House last June restricted staffers' use of ChatGPT, allowing limited use of the paid subscription version while banning the free version. The House's Chief Administrative Officer Catherine Szpindor, in guidance to congressional offices obtained by Axios, said Microsoft Copilot is "unauthorized for House use."

"The Microsoft Copilot application has been deemed by the Office of Cybersecurity to be a risk to users due to the threat of leaking House data to non-House approved cloud services," it said. The guidance added that Copilot "will be removed from and blocked on all House Windows devices."

Poland has fined Amazon close to $8 million for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction "also calls out the e-commerce giant for deceptive design elements which may inject a false sense of urgency into the purchasing process and mislead shoppers about elements like product availability and delivery dates," reports TechCrunch. From the report: The country's consumer and competition watchdog, the UOKiK, has been looking into complaints about Amazon's sales practices since September 2021, following complaints from shoppers, including some who did not receive their purchases. The authority opened a formal investigation into Amazon's practices in February 2023. Wednesday's sanction is the conclusion of that probe. The UOKiK found consumers who ordered products on Amazon could have their purchases subsequently cancelled by the tech giant as it does not treat the moment of purchase as the conclusion of a sales contract, despite sending consumers confirmation of their order -- even after consumers have paid for the product. For Amazon, the conclusion of a sales contract only occurs once it has sent information about the actual shipment. [...]

Its enforcement also calls out Amazon for using deceptive design to encourage shoppers to click buy by presenting misleading information about product availability and delivery windows -- such as by listing how many items were in stock to be purchased and providing a countdown clock to order an item in order to get it on a particular delivery date. Its investigation found Amazon does not always meet these deadlines for orders, nor ship products immediately as they may be out of stock despite claims to the contrary shown to consumers. "Amazon treats the data it provides on availability and shipping date as indicative but the way it is presented does not indicate this," the UOKiK noted, adding: "Consumers can only find out about this in the terms of sale on the platform."

While Amazon does offer a delivery guarantee -- offering a refund if items do not ship within the stated time -- the authority found it failed to provide consumers with information about the rules of this service before placing an order. It only offers details at the order summary stage. And then only "if the consumer decides to read the subsequent links specifying delivery details." Shoppers who did not follow the link to read more may not have been aware of their right to apply for and receive a refund from Amazon if there is a delay in shipment. It also found the e-commerce giant failed to provide information about the "Delivery Guarantee" in the purchase confirmation sent to shoppers. Amazon said it will appeal the fine. The company also writes: "Fast and reliable delivery across a wide selection of products is a top priority for us, and Amazon.pl has millions of items available with fast and free Prime delivery. Since launching Amazon.pl in 2021, we have continuously invested and worked hard to provide customers with a clear, reliable delivery promise at check out, and while the vast majority of our deliveries arrive on time, customers can contact us in the rare event that they experience a delay or order cancellation, and we will make it right.

Over the last year, we have collaborated with the Office of Competition and Consumer Protection (UOKiK), and proposed multiple voluntary amendments to continue to improve the customer experience on Amazon.pl. We strictly follow legal standards in all countries where we operate and we strongly disagree with the assessment and penalty issued by the UOKiK. We will appeal this decision."